LEGAL
Service Agreement
Scope of Work
The service(s) described in your quote or invoice make up the full scope of work for your appointment. Any additional work discovered on-site — such as needed repairs outside our service — will be identified and discussed with you separately, and is not included unless specifically agreed to.
Terms of Service
Before We Arrive
To help us complete your service efficiently, please:
- Unlock any gates needed to access the work area.
- Secure pets whenever practical.
- Ensure exterior water and electrical access is available if required for your service.
- Have any customer-supplied materials (such as decorative landscape rock) delivered before your appointment.
- Let us know of any access concerns before we arrive.
Water & Electricity
Some services require access to an exterior water spigot and/or exterior electrical outlet.
If your scheduled service requires either, we'll let you know before your appointment.
Weather Delays
For the safety of our customers and our team, certain exterior services may be postponed due to rain, lightning, high winds, or other unsafe weather conditions.
If weather affects your appointment, we'll contact you as soon as possible to reschedule.
Pet Safety
For everyone's safety, we kindly ask that pets be secured before our arrival whenever practical.
Please let us know ahead of time if there are any special instructions regarding pets on the property.
Scheduling Changes
If you need to reschedule your appointment, please let us know as soon as possible.
We understand that plans change and will do our best to accommodate your scheduling needs.
Payment Methods
We accept all major credit cards, debit cards, cash, and checks.
Secure online invoicing is also available for your convenience.
Financing may be available for qualifying purchases through Square, our payment provider.
Photo Authorization
Before-and-after photographs help us document completed work and showcase the quality of our services.
We will always request your permission before using photographs of your property for marketing purposes.
- I authorize Sabino Property Care to use photographs of my property for marketing purposes.
- I do not authorize Sabino Property Care to use photographs of my property for marketing purposes.
Replacement Part Installation
When requested, Sabino Property Care may install certain customer-supplied, non-gas, non-electrical replacement components that fall within the scope of our maintenance services.
Installation of a replacement component does not constitute an inspection, certification, or guarantee of the overall condition, safety, or performance of the appliance.
Customers remain responsible for ensuring their appliance is operated and maintained according to the manufacturer's recommendations.